David and the other front desk associate on the night shift were very kind, welcoming, and accommodating. David even remembered my extra blanket and walked out from behind the desk to give it to me. The coffee, cookies, and breakfast were tasty and the setup was clean/organized. The bed/room was comfy and clean. House keeping personnel were nice too.
Crystal
januari 2025
Breakfast was very good (wish for bacon). I’ve stayed here several times and the staff could not be more friendly and helpful. I’ll continue stay here as i travel back and forth from NC to VA. I definitely recommend to my friends.
Barbara
mei 2024
Good location, they have cookies and fresh lemon water in the lobby. Clean rooms, staff friendly at check in. Hill city pub near buy has great burgers! Husband and son said breakfast was good.
Amy
september 2024
The lobby made a good first impression when I walked through the door and then it got even better when I was greeted by Phil, the night shift front desk clerk. He was extremely friendly in a very genuine way, and made me feel very welcome after a long hard day. The staff at the desk when I checked out were extremely nice as well. The lady working the breakfast area was equally friendly and I enjoyed joking with her. There was good selection on the food, and though not gourmet, was very satisfactory. Overall, a very enjoyable stay and I will stay again on my next trip to Lynchburg.
James
september 2023
Most of the staff were exteremely friendly and helpful! My friend and I had to adjust our booking, due to the unforseen events of Blue Ridge Rock Festival, but weren't exactly sure how to go about it and the front desk was able to point us in the right direction. We also accidentally left some items behind, which the front desk was able to communicate to their housekeeping team, who recovered the items & got in touch with us within the same day of our check-out to get them back to us.
Ashley
september 2023
The staff was wonderful. Our check in was in the evening, and that evening manager was awesome. so friendly and helpful. It is just a pleasure when people are pleasant and welcoming. Makes your stay more enjoyable for sure. the beds are comfortable. the rooms are clean. They even provide service if you are staying for more than one night, which many hotels do not do anymore.
Susan
augustus 2024
I loved everything about it! It was clean and refreshing! The staff showed great hospitality! Everyone that worked there including the cleaning staff gave excellence! I was greeted with a smile and a warm welcomed every-time I walked through those doors, and not only on the first day but all 4 days I was there! I most definitely will be staying again!
Peartrice
augustus 2024
Front desk staff and cleaning staff were excellent . I wish I had written down the name of the evening front desk manager . He was so pleasant & helpful . Price was a little steep ! I do really wish you would get better pillows , pillow that fit the bed and better support . The pillows you have are crammed into full-size cases & NOT COMFORTABLE / FLAT / WORN OUT.
Carol
oktober 2023
I didn’t eat at hotel.
Tami
november 2022
I believe the 1st employee was Denise at check in. She was exceptional. The parking, lobby, hallways, elevator & room we're clean, fresh and much appreciated. David was just as good & kind. Chocolate chip cookies were right on time. We especially loved the lemon water. The breakfast was wonderful & the lady keeping it going was top notch.
Jackson
november 2024